Senior Technical Product Manager

It is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to innovate, positively impact patient education and doctor-patient connections, and be inspired to build a great career.

Job Summary

Technical Product Managers are the bridge between Business/User needs and Software Development execution, their mandate is to ensure that the right product is built to serve the goals of the organization.

This position will work closely with PatientPoint's Software Engineering leadership to develop internal products that drive organizational efficiencies through increased business process automation and validation. Working with Technical Teams and Software Architects this individual will work to specify technical requirements of software solutions architecture to meet the needs of the business. This individual will be able define technical and business requirements in order to bring projects to completion. This individual will collaborate with core product development as appropriate to support the operational aspects of bringing new products to market.

What You Will Do
  • Requirements gathering, specification and support for software development teams.
  • Document success criteria, technical and detailed functional requirements (including feature-level and system-level workflows, as appropriate) for any given project and review/provide support to development team to ensure requirements are feasible and fully understood.
  • Project Prioritization and Dependency Management
    • Define standards of value assessment for technical projects aligned to the goals of the business.
    • Evaluate and prioritize interdependent initiatives, define and socialize proposed product implementation plans, move to execution and deliver, measure and communicate success back to the business.
    • Consistently advocate for value of technical projects to non-technical audiences through translation to core business alignment.
  • Rollout and successful product launch
    • Create and updating customer facing internal support and training materials.
    • Managing communication and deployment integration with interdependent teams adjacent to the Software Engineering organization.
    • Create cadence and process to measure success criteria after a feature, capability, or product is launched.

What We Need
  • 6+ years of software product management experience with at least 3 years working in agile environments.
  • Expertise with SQL
  • Previous corporate experience working as a Software Engineer/Application Developer/Programmer before moving into Product Management
  • Familiarity with Cloud Platforms and critical components like S3, RDS, Kafka, Airflow
  • Experience building and launching complex operational platform services leveraging event driven architecture.
  • Comfortable with databases, APIs and n-tier architecture. Experience engaging in system design with engineering.
  • Able to analyze raw data, draw meaningful conclusions and report conclusions in a clear, understandable format to all process owners / management teams.
  • Proven ability to ruthlessly prioritize between what we could do vs what we should do

Desired Qualifications
  • Experience with AdTech, Operational/Logistics or Healthcare solutions
  • Experience with event-driven architectures
  • MBA is desirable.

What You Will Need to Succeed
  • Excellent interpersonal and communications skills - comfortable presenting to CxO level customers and internal audiences.
  • Capable of working in a dynamic, change-intensive environment, while delivering consistent operational results.

Location: Remote within the United States

Travel Requirements: Onsite visits 4-6 times per year

Pay & Benefits:

Base Salary band: $134,828.00- $192,562.00

Compensation: At PatientPoint We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "Why PatientPoint?" at the end of this job description.


What We Offer We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

About PatientPoint PatientPoint ® is the patient engagement platform for every point of care. Our innovative, tech-enabled solutions create more effective doctor-patient interactions and deliver high value for patients, providers and healthcare sponsors. Through our nearly 140k unique healthcare provider relationships, PatientPoint's solutions impact roughly 750 million patient visits each year, further advancing our mission of making every doctor-patient engagement better ® . Learn more at

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V