Ad Operations Specialist

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Cincinnati, OH
Hybrid Schedule: Min 4 days in-office during first 4 weeks and then company hybrid schedule of 3 days in-office/2 days remote
Travel Requirements: None

Job Summary

The Ad Operations Specialist is responsible for the successful execution of campaigns across multiple product lines and content management systems ensuring advertising campaigns are implemented accurately and on time. This individual will have strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements and work in a fast-paced environment. The successful candidate will monitor and track changes in the schedule for advertising campaigns including creative changes, targeting changes or other changes in the campaign delivery. The Ad Operations Specialist contributes to the successful deployment of advertising campaigns working collaboratively across internal departments to fulfill contract obligations.

What You'll Do
  • Ability to work across multiple content management platforms for deployment of advertising campaigns across a range of accounts and products.
  • Ongoing communication with internal Client Success Managers to ensure successful deployment of campaigns.
  • Review and understand all contract obligations as it relates to execution of advertising campaigns.
  • Attend weekly status meetings for awareness of new campaigns or changes to existing campaigns.
  • Daily prioritization of work based on constantly evolving deadlines, to ensure ad deployment deadlines are met.
  • Able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in where a campaign is scheduled to run.
  • Perform quality checks of campaign set-up for self and other team members.
  • Ensure process adherence and identify opportunities for process improvement.

What We Need
  • Bachelors Degree
  • 1-2 years experience in Ad Operations/Ad Scheduling

Desired Qualifications
  • Experience with BroadSign or similar Content Management Systems a plus.
  • Experience with advertising agencies or pharmaceutical marketing a plus.
  • Experience with SalesForce and/or JIRA a plus.
  • Proficient in Microsoft Excel and Word

What You'll Need to Succeed
  • Critical thinker with strong written and verbal communication skills.
  • Interpersonal skills - ability to work closely with multiple teams.
  • Detail-oriented - strong attention to detail a must. Must be able to keep the details of multiple brands across multiple product lines well organized.
  • Problem Solver-ability to identify issues and proactively make recommendations for resolution.


What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

About PatientPoint:
PatientPoint® is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation's largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Learn more at

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V