Print Specialist

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Ad Operations Print Specialist
Location: Cincinnati

Hybrid Schedule: 3 days in office / 2 days at home weekly
Travel Requirements: no standard obligations

Job Summary
The Ad Operations Print Specialist is responsible for successful coordination of printing and distributing program materials, working with internal and external partners to ensure contractual obligations are met, and providing occasional support to the digital publish team. Primary duties will include collaboration with internal teams to understand contract deliverables and print requirements, coordination of the production of print materials with the Print team, coordination of distribution of materials with the Fulfillment team, and coordination with the IT team to have necessary data loaded into the database. Tasks must be completed with great attention to detail to ensure materials are sent to the correct target offices, while meeting established deadlines. Budgets will be forecast, updated based on changes, and reviewed with Finance monthly.

This individual will have strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements, in a fast-paced environment. The successful candidate will monitor and track changes for the print programs, including creative changes, targeting changes or other changes in program delivery. The Ad Operations Print Specialist contributes to the successful deployment of print programs working collaboratively across internal departments, and with external partners, to fulfill contract obligations.

What You'll Do
  • Work within Excel, JIRA and in-house database to ensure proper tracking of tasks, by program or project.
  • Have strong skills within Excel: use of vlookups, deduping, concatenations, etc. to manually prepare data for shipments. Excel also utilized for preparation of data for third-party auditor and budget management.
  • Ongoing communication with internal Client Success Managers to ensure continued alignment on program expectations.
  • Ongoing communication with internal Creative, Print and Fulfillment teams to ensure successful print and distribution of materials, and expenses.
  • Review and understand all contract obligations as it relates to execution of print programs.
  • Adjust priorities daily based on constantly evolving deadlines to ensure distribution deadlines are met.
  • Be able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in timing.
  • Manage budgets for planned and unplanned distributions.
  • Ensure process adherence and identify opportunities for process improvement.
  • Attend weekly status meetings for awareness of new campaigns or changes to existing campaigns.
  • Provide occasional support to the Ad Operations Digital Publish team by performing quality checks of digital campaigns, and/or other tasks when capacity permits.

What We Need
  • Bachelor's Degree with 2-4 years experience in Print Production/Print Material Distribution
  • Strong project management skills
  • Exceptional organizational skills and ability to juggle competing objectives, adapting easily to changing priorities
  • Consistent ability to craft clear, grammatically correct, and professional business communication
  • Focused and results oriented - consistent ability to deliver by deadlines
  • Budget experience to ensure consistent alignment with Finance

Desired Qualifications
  • Strong interpersonal skills - ability to establish and maintain successful cross-functional relationships and collaborate closely with multiple teams
  • Detail-oriented - strong attention to detail and accuracy
  • Focused and results oriented - consistent ability to deliver by deadlines
  • "Can-do" attitude in an environment of entrepreneurship and opportunity
  • Experience in Salesforce and JIRA a plus

What You'll Need to Succeed
  • Focused and results oriented - consistent ability to deliver quality work by deadlines
  • "Can-do" attitude in an environment of entrepreneurship and opportunity
  • Flexibility to manage constantly changing deadlines
  • Adhere to processes while also recognizing opportunities for process improvement


About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation's largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.

Latest News & Innovations:
  1. The Future of Digital Health: PatientPoint hosted the first-ever Upfront dedicated to Point-of-Care. Read more
  2. Latest Milestone: Learn about our recent achievement in being name 2024 Top Workplace. Read more
  3. New on the Blog: Dive behind-the-scenes of PatientPoint's vibrant culture with our Founder & CEO. Read more

What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V