Senior HR Business Partner (Director)

It is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to innovate, positively impact patient education and doctor-patient connections, and be inspired to build a great career.

At PatientPoint, we strive to make every doctor-patient engagement better. If you are looking to make a difference by joining an exceptionally driven and mission-based company, we want to talk to you! It is an exciting time to be part of the PatientPoint® team. We believe that team-oriented environment with a focus on career development and an exceptional cultural experience is key to the success for any organization.

Location: Cincinnati, OH

Hybrid Schedule: 3 days in office (M, Tu, Th) / 2 days remote (W,F) weekly

Job Summary
As a Senior HR Business Partner, you will play a pivotal role in shaping the future of our organization. This is a unique opportunity for a seasoned HR professional to join a dynamic team and contribute to our mission of making every doctor-patient engagement better. If you are passionate about meaningful work, a world-class culture, engaged colleagues, and exceptional leadership, PatientPoint could be the perfect fit for you!

What You Will Do
  • Strategic Business Partnership:
    • Own talent practices for key client groups; become a trusted advisor and partner with leaders to understand business goals and develop and execute HR strategies that support organizational objectives.
    • Partner with key stakeholders on critical talent management and employee relations practices including organizational design, workforce planning, employee development, retention, and compliance.
    • Lead change management and implement HR programs and initiatives for client groups with support from HR functional leaders.
    • Communicate HR initiatives, policies, and changes effectively to all levels of the organization for client groups.
  • Cultural Advocacy: Promote and reinforce PatientPoint's values and culture, fostering a positive, inclusive. and high performing work environment. Build morale and increase productivity and retention.
  • Legal Compliance: Stay informed of developments in employment practices including local and federal employment law, and best-in-class employee practices. Apply knowledge of legal requirements related to day-to-day management of employees.
  • Data-Driven Decision-Making: Utilize data to propel world-class recruitment, engagement, and retention efforts. Identify trends and diagnose organizational effectiveness issues, influencing leaders to implement necessary changes for improved functional performance.
  • Employee Life Cycle Management: Implement the employee life cycle across client groups from goal setting, feedback sessions, performance management and pay actions as applicable.
  • Leadership Coaching: Coaches and influences business leaders, empowering them to become the best possible leaders.
  • Cross-Functional Collaboration: Partner seamlessly with the broader HR team to deliver comprehensive services and solutions aligned with the function or business unity strategy. This encompasses Talent Acquisition, Learning & Development, Total Rewards, and HR Operations.
  • Leadership and Development: Lead, coach, and mentor an HR Generalist in this role, fostering a collaborative and growth-oriented team environment.

What We Need
  • Experience: 8 years of proven success as an HR Generalist or HRBP.
  • Demonstrated understanding of HR programs including compensation, performance management, employee relations, and employee/manager development.
  • Business Acumen: Strong understanding of business and client groups, with track record of success connecting business needs to talent solutions.
  • Multi-State Expertise: Experience in multi-state HR applications.
  • Legal Knowledge: Understanding of employment law and human resource functional areas.
  • Analytical Skills: Solid analytical and problem-solving abilities, solution focused. Proficient in the use of HRIS and self-service systems, with a focus on data analysis.
  • Strong written and verbal communication skills: an articulate and persuasive communicator with strong presentation skills. Ability to communicate effectively and influence key stakeholders.
  • Maintain a positive attitude and demonstrate the utmost in
  • The ability to maintain a high level of confidentiality.
  • Work independently and possess sound judgment skills.

Desired Qualifications
  • Leadership Experience:
    • Demonstrated success leading and managing others, with a minimum of 1 direct report.
    • Direct P&L Management experience is a plus.
  • Industry Insight: Understanding of digital advertising operations, campaign deployment operations, and tools, (preferably in pharmaceutical advertising), or healthcare tech.
  • Education: Bachelor's degree in business administration, HR or related field.

What You'll Need to Succeed
  • Core Values: Embrace PatientPoint Core Values - Focused, Accountability, Customer Centric, Trust, Systems Thinking.
  • Problem-Solving: Strong problem-solving skills and a passion for data, trend analysis, and storytelling through data.
  • Resilience: Navigate challenges with resilience and sound business judgment.
  • Partnership Building: Build trusted partnerships with transparency and openness.
  • Adaptability: Maneuver effectively with ambiguity.
  • Ability to travel to Offices across US as needed.


What We Offer We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

About PatientPoint PatientPoint ® is the patient engagement platform for every point of care. Our innovative, tech-enabled solutions create more effective doctor-patient interactions and deliver high value for patients, providers and healthcare sponsors. Through our nearly 140k unique healthcare provider relationships, PatientPoint's solutions impact roughly 750 million patient visits each year, further advancing our mission of making every doctor-patient engagement better ® . Learn more at

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V