Total Rewards Leader

It is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to innovate, positively impact patient education and doctor-patient connections, and be inspired to build a great career.

Location: Cincinnati, OH (HQ), Chicago, IL

Hybrid Schedule: 3 days in office / 2 days at home weekly.
Travel Requirements: 10-15% as needed to support the business.

Job Summary
PatientPoint, LLC has an exciting opportunity for a Total Rewards Leader to join our growing business. In this high impact leadership role, you will set the strategy for broad-based compensation and benefits programs that deliver an excellent employee experience while demonstrating ongoing ROI. Working with the broader HR team and business leaders across all functions, you will lead efforts to design and implement Total Rewards solutions that enhance our ability to attract, engage, and retain top talent. Reporting to our Chief People Officer, this role will require being both hands-on and strategic.

What You'll Do
  • Consult with Chief People Officer and senior leadership in developing a Total Rewards philosophy and supporting policies and practices
  • Implement, communicate, and administer Total Rewards programs that attract and retain high-performing talent and that are fair, equitable, competitive, and cost-effective.
  • Create and manage a job leveling/pay banding program across the business
  • Identify, set up and manage effective market data sources and systems and consult with HR and leaders on market practices/trends
  • Set and oversee the organization's annual compensation review cycle, including the design, manager/employee communication, and training of process and end-to-end process management
  • Collaborate with HR and Talent Acquisition teams on offers, promotions, transfers, and development of policies and guidelines to support the company's continued growth.
  • Assist in developing and effectively leveraging an HRIS that supports Total Rewards processes
  • Develop financial and operational reporting to provide key analytics and metrics related to Total Rewards
  • Evaluate, develop, implement, and maintain all compensation policies and programs, which include salary, annual incentives, and short-term and long-term incentive plans.
  • Assist in the design & development of tools and frameworks to support creation of career paths within the organization and inform promotion decisions
  • Partner with Sales leadership to help evaluate, modify, and design effective Sales compensation structures
  • Collaborate on Mergers and Acquisitions leading the HR due diligence process.
  • Partner with Finance on compensation and financial planning process to ensure payroll expense meets budget plans
  • Consistently research and share best practices and emerging trends in compensation, health & welfare benefits, and time off programs and propose innovative ways to evolve.
  • Provide strategic direction and leadership to the benefits function that results in the effective and efficient management of programs and partners
  • Oversee day-to-day operation of employee benefits in accordance with plan documents and benefit policies and procedures
  • Design and implement benefit communications strategy and creation of benefit communications, to keep employees informed.
  • Partner and manage relationships with brokers and consultants to benchmark, strategize, design, and renew benefit plans
  • Design and oversee company-wide wellbeing campaigns, programs, and activities to promote employee engagement and to help attract and retain talent
  • Oversee the management of 401k & retirement plans, including compliance and fiduciary activities
  • Provide leadership and direction to Total Reward's team and motivate them to pursue high levels of excellence
  • Ensure compliance with federal, state, and local legal requirements as relates to Total Rewards
  • Partner with Chief People Officer to prepare for Board Compensation Committee

What We Need
  • 10+ years' experience in Human Resources with 5+ years' experience in development, implementation, and execution of compensation strategies in support of business objectives
  • Experience in a multi-location and sophisticated business environment.
  • Proven experience creating and managing innovative, compelling compensation and total rewards programs; skilled at interpreting business needs and making decisions based on emerging priorities
  • A comprehensive understanding of the "big picture" around compensation and how to deploy various levers effectively
  • Expertise on compensation platforms, compensation models, bonus programs, and executive compensation
  • Proven track record of leading and building effective teams
  • Experience influencing and partnering with executive leadership. Ability to effectively influence cross-functional teams and decision makers, excels at openness and flexibility with internal clients

Desired Skills
  • Sales incentive plan development experience
  • Experience in a Private Equity owned company
  • Bachelor's degree in HR, Business, or related

What You'll Need to Succeed
  • Excellent oral and written communication skills with ability to distill and present complex topics into digestible formats
  • Strong analytical skills with the ability to translate data and trends into key insights and recommendations
  • Highest level of integrity and management of confidential information.
  • Strong leadership and mentorship skills: demonstrated ability to roll-up sleeves and work with team members in a hands-on management capacity
  • Ability to think creatively and thrive in ambiguity
  • Courage to challenge the status quo with innovative ideas around Compensation and Total Rewards and its evolving role in high growth companies

How our Core Values Live in This Role

Focus: The ability to prioritize and manage multiple tasks of varying complexity

Accountability: A results orientation; sense of urgency

Customer Centric: A willingness to dig in to understand uniqueness of function and deliver on commitments designed to move the function forward

Trust: The ability to build relationships based on maintaining confidences, showing integrity, and keeping commitments

Systems Thinking: The ability to look across the organization and understand the implications of changes across functional areas; advise and bring others along with this expanded view.

What We Offer We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

About PatientPoint PatientPoint ® is the patient engagement platform for every point of care. Our innovative, tech-enabled solutions create more effective doctor-patient interactions and deliver high value for patients, providers and healthcare sponsors. Through our nearly 140k unique healthcare provider relationships, PatientPoint's solutions impact roughly 750 million patient visits each year, further advancing our mission of making every doctor-patient engagement better ® . Learn more at

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V