VP, Engineering

Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Remote

Travel Required: 15% or More

Job Summary
PatientPoint is the leader in tech-enabled patient engagement solutions that improve the doctor-patient experience. Our platform delivers interactive and passive digital experiences across exam rooms, waiting rooms, and back offices nationwide. As we continue our transformation into a modern product-centric organization, we are seeking a Vice President of Engineering to lead our global engineering organization and shape the next generation of digitally enabled patient engagement.

TheVP of Engineeringis responsible forthe end-to-end leadership ofPatientPoint'score engineering organization-including Platform Engineering, Application Engineering, Content Services,andQA.

This leader applies first principles of engineering, balancing disciplined execution with thoughtful scrappiness and innovation. They develop high-performing teams, modern, rigorous engineering practices, andarchitecturesthat enable reliable, scalable, and customer-centric products.

WhatYou'llDo

Strategic Leadership

• Define and execute an engineering visionand strategyaligned tothe company'soverallstrategy and a modern product operating model.
• Partnerwith Product, UX, PMO and Data leaders to ensure roadmaps, architectures, and team structures support value delivery and fast learning cycles.
• Establish engineering principles that focus on simplicity, quality, reliability, and high leverage.

Organizational Leadership & Talent

• Lead and inspire a multi-disciplinary engineering organization across U.S., nearshore, and offshore teams.
• Build high-performance culture through talent development, coaching, succession planning, and clear standards of excellence.
• Foster a mindset of accountability, psychological safety, ownership, and continuous improvement.

Execution & Delivery

• Drive consistent, predictable delivery of high-quality software across all PatientPoint modalities.
• Oversee QA automation, testing frameworks, release engineering, and production readiness practices.
• Championiterative development, rapid experimentation, and evidence-based decision-making.
• Establish KPIs for engineering velocity, reliability, quality, cost efficiency, and technical risk reduction.

Architecture, Technology, & Operations

• GuidePatientPoint'sarchitectural evolution toward modular, scalable platforms that support content delivery, device orchestration, personalization, analytics, and API-based integration.
• Ensurearchitectures enablebothdisciplined engineering fundamentalsandproductive innovation.

Device Engineering & Fleet Management

• Oversee engineering forPatientPoint'snationwide device footprint, ensuring stability, performance, and remote supportability at scale.
• Drive continual improvements in device telemetry, monitoring, remote management, and platform health.

Global Teams & Partner Management

• Lead andoptimizemixed-shore engineering teams with clear engagement models, accountability, and governance.
• Partner effectively with external development groups whilemaintainingstrong internal engineering ownership and standards.

Cross-Functional Partnership

• Collaborate closely with Product and UX to ensure empowered, customer-centric teams.
• Work with Data and Analytics leadership to integrate insights and intelligence across the platform.
• Partnerwith GTM, Operations, and Customer Success to ensure engineering solutions meet operational and commercial needs.

Generative AI Adoption

• Advance our AI-native engineering practices by expanding the effective use ofgenerative-AItools across coding, testing, and documentation.
• Boost engineering productivity by enabling teams to use AI tools that improve code quality, reduce cycle times, and speed up onboarding.
• Define and uphold best practices for secure, responsible, and consistent use of AI within engineering workflows.

What We Need

• 12+ years of engineering experience, including 7+ years leading multi-team engineering organizations.
• Proven successoperatinginmodern product-centric organizationswith empowered, cross-functional teams.
• Deep understanding of engineering first principles, including scalability, simplicity, modularity, maintainability, and reliability.
• Experience building and scaling high-performing engineering teams across multiple locations (U.S., nearshore, offshore).
• Strong background with cloud-native architectures, distributed systems, CI/CD, automation, and DevOps best practices.
• Deep understanding of the use, application, and limits of AI coding agents, assistants, and how to effectively drive adoption within teams.
• Demonstrated ability to raise engineering standards, improve delivery velocity, and reduce technical risk.
• Exceptional communication skills and ability to collaborate with senior leadership.
• Demonstrated high-agency leadership with bias-to-action: proactively identifying and solving problems across professional contexts.
• Active practitioner of AI-augmented work practices with ability to model and coach these behaviors across the organization.

Desired Qualifications

• Experience scaling platforms with high reliability, distributed systems, or large device fleets (any industry).
• Prior leadership during organizational transformation or product model adoption.
• Strong financial acumen and experience managing complex budgets.

What You'll Need to Succeed

Within the first 12-18 months, the VP of Engineering will:

• Establisha predictableengineering cadence and measurable improvements in deliveryvelocity, stability, and quality.
• Simplifyarchitecturesand strengthen foundational engineering practices.
• Build a high-ownership engineering culture with strong technical leadership and growth pathways.
• Improve device platform health and fleet stability through better tooling, observability, and automation.
• Demonstrate strong, trust-based alignment across Engineering, Product, and UX.

Base Salary Band: $200,400-$294,900

Compensation : At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors whendeterminingcompensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just onecomponentofPatientPoint'stotal compensation package for employees. Foradditionaldetails on our total benefits package, please review the section "About PatientPoint" at the end of this job description.

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About PatientPoint:PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more atpatientpoint.com.

Latest News & Innovations:

1. Named A Best Place to Work! Read More
2. Mike Walsh, COO answers "What Makes a Great Leader". Read More
3. Recognized on Vault's Top Internship List. Read More

What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V